Assignment: Workplace Environment Assessment

 

The organization can benefit immensely by implementing servant leadership. Implementing it would build healthy and more robust teams to enhance productivity. Adopting servant leadership can help to promote good communication and a healthy relationship between nurse leaders and employees. Servant leadership’s central tenet is leaders and team members collaborating in decision making to promote a synergistic relationship across different levels instead of dictatorial rule. It focuses on employees’ empowerment by eliminating barriers that hamper healthy leaders-employee’s relationships. As a result, nurses can work together with their supervisors to select tasks, set goals, and make decisions (Oppel et al., 2019). Effective communication implies clear instructions, reducing conflicts in turn. It further increases focus, hence enhancing performance. Through servant leadership, nurses would be freer to discuss a particular task when assigned with their supervisors. Employees’ strengths and weaknesses would be assessed comprehensively to ensure that the assigned roles match an employee’s capabilities. Doing so would be integral in promoting safety and quality of care besides improving civility through better leader-employee relationships.

Evidence-Based Strategies to Create High-Performance Interprofessional Teams

Health care organizations apply different strategies to address workplace problems depending on the problems’ scope and type. They also excel in some areas where strategies’ improvement leads to better outcomes. A work assessment reveals gaps and successful practices. From the assessment, the main issue undermining performance and detrimental to workplace civility is poor communication. Therefore, interventions to address shortcomings should focus on communication. Regarding successful practices, collaboration and teamwork should be bolstered to create high-performance interprofessional teams.

Strategies to Address Shortcomings

Regardless of the size, mission, and type of an organization, leaders should create an environment of cohesiveness to succeed in their mandate. As aforementioned, servant leadership is an effective way of improving communication since it removes hierarchical barriers. However, healthy organizations cannot rely on a single approach to address communication problems. It should combine strategies and adopt a multifaceted approach.

One of the most effective ways of improving workplace communication is creating an open environment. As Kwame and Petrucka (2020) posited, employees should feel comfortable among their leaders and speak to them. Such comfort ensures that employees report a problem, ask questions, and seek support. Furthermore, leaders should make it clear to their team how and when they can reach them. Communication barriers that limit physical communication, such as distances, can be overcome by utilizing technologies such as videoconferencing. Opening up the flow of communication would be a suitable strategy for making employees to open up too.

Besides facilitating open communication, leaders should do away with one-way communication. Sibiya (2018) found one-way communication a significant barrier since it hampers the self-expression and dynamism needed when intercultural teams communicate. For a long-time, the organization has relied on the top-down approach. Despite being a classical approach, top-down communication cannot effectively work in today’s multicultural organizations. It is an outdated approach as organizations integrate technologies in communication. Accordingly, leaders should consider other approaches that encourage communication, such as a social media presence, interaction dashboards, and mobile apps. Employees should also be encouraged and supported to communicate anonymously to raise issues without limitations.

Strategies to Bolster Successful Practices

Teamwork and collaboration were evident during the work environment assessment and should be bolstered to achieve a more civil and healthy workplace. A suitable way of strengthening teamwork and collaboration is to create a supportive work environment. According to Maassen et al. (2021), a supportive work environment for healthcare providers should be safe, free from bullying, and promote inclusion. In such environments, diversity is embraced, and employees can share their ideas freely without being ridiculed. Each employee’s contributions are appreciated as leaders create avenues for interaction and healthy engagements.

Besides creating a supportive work environment, leaders can foster collaboration and teamwork by working with employees’ strengths. In this case, the organization should continue using the PEAK and self-reflection tool to understand employees’ strengths and weakn

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