Change Management and Roles Played by Stakeholders

Change Management and Roles Played by Stakeholders

Change Management and Roles Played by Stakeholders

Lewin’s model manages change in three phases. In the unfreezing stage, the change agent identifies an issue and encourages more awareness, enabling people to recognize the need for change (Barrow et al., 2021). Stakeholders have various responsibilities during the unfreezing phase. Cherry and Jacob (2019) state that the responsibilities include gathering information, assessing the issue at hand accurately, deciding whether the change is necessary, and creating awareness in other individuals.

In the second phase, the change agent identifies appropriate strategies that ensure the change driving forces are more than the restraining forces. In this phase, the change agent clarifies why change is required, defines objectives and goals, explores alternatives, plans, and implements the strategy (Cherry & Jacob, 2019). Stakeholders identify support areas, resistance possibilities, set goals, develop an appropriate plan, help, support, and encourage others to support the plan, and evaluate the process to make adjustments if required(Marquis & Huston, 2017). These ensure more cooperation and support. In the last phase, the refreezing stage, the change agent ensures the change is integrated into the organization to be recognized as the status quo. Without refreezing, individuals drift to old behaviors. Stakeholders are responsible for adopting new policies, encouraging and supporting others, and engaging staff to support the change.

References

Barrow, J. M., Toney-Butler, T. J., & Annamaraju, P. (2021). Change Management. PubMed; StatPearls Publishing. https://www.ncbi.nlm.nih.gov/books/NBK459380/

Cherry, B., & Jacob, S. R. (2019). Contemporary nursing: Issues, Trends, &Management (8th ed.). Mosby.

Marquis, B. L., & Huston, C. J. (2017). Leadership Roles and Management Functions in Nursing: Theory and Application (9th ed.). Wolters Kluwer Health.