The provision of efficient healthcare services to patients in the patient care settings needs deliberate efforts on the part of the leaders to ensure that the workflow is simplified and not cumbersome to follow (McGrath et al.,2018). Workflow visualization is key in ensuring that individuals know crucial points, hence attending to tasks appropriately as outlined in the workflow. The multisite program or remote monitoring of Covid-19 patients has been using a current workflow to manage the patients who test positive for Covid-19. Even though the workflow has helped in achieving most of the set objectives, there are evident challenges that need to be addressed by modifying the workflow.
The first problem is the lack of information flow between clinicians and nurses as they provide technical support and response to escalations. It is crucial for clinicians and nurses to collaborate through data exchange, a critical component of electronic health records in health care delivery (Coffey et al., 2021). The other problem is the lack of triage and registration before confirming COVID-19. It should be included in the workflow to make it clearer and easy to link data flow. Therefore the purpose of this assignment is to create a test plan to validate the information workflow change that had been proposed. Therefore, the paper will address various aspects such as a plan to validate the proposal, methodologies, and evidence-based plan development.
Workflow testing entails mimicking the real environment into the testing phase to enable testing from an end-user’s perspective (Sheikh et al., 2017). Therefore, a workflow test helps examine various workflow characteristics and locate various issues that could hinder the workflow from efficient function or make the workflow fail. As earlier indicated, a proposal was put forth to enable adjustments to the current workflow in managing the patients who test positive for Covid-19. There is a need to include triad and registration before confirming covid-19 and creating a link for better data flow.
This test plan covers the testing of the functionality of the adjusted workflow. It is worth noting that the organization already had an existing workflow to help address the Covid-19 positive cases among patients who visit the facility (Han et al., 2020). However, as earlier noted, there are two major problems that exist; lack of information flow between clinicians and nurses as they provide technical support and response to escalations and lack of triad and registration. Therefore, the scope of the test plan is to test the two newly introduced steps, which are to be integrated into the workflow.
Scheduling is key as it asks as a guide to the workflow testers to have in mind when a particular activity should be accomplished. Therefore the table below shows the proposed test schedule
| Task | Members Responsible | Estimated time |
| Creation of test specifications | The test designer | 45 hours |
| Performing the test execution | The Test administrator, the tester | 20 hours |
| The test report | Tester | 5 hours |
| The test delivers | The testing team | 10 hours |
| Total | 80 hours |
As part of the test plan, the acceptable deliverables indicated what is expected out of the proposed or projected workflow testing or validation (Sheikh et al., 2017). In line with the purpose and scope of the test plan, various deliverables have been identified. While some of the deliverables are expected before the testing phase, some are expected during the testing phase, while the rest are expected after the completion of the testing cycle. The test deliverables before the testing phase are the test plans document, test cases documents, and test design specification. In addition, the targeted deliverables during testing include the test trace-ability matrix, the test data, and the test tool simulators. Upon the completion of the testing cycle, the following deliverables are expected; the release notes, the test procedure guidelines, defect report, and the test reports or results.
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