Developing an Implementation Plan and Timeline for the Strategic Plan Key roles and responsibilities of stakeholders in implementing the Strategic Plan

 

Stakeholders

Roles and Responsibilities in Implementing the Strategic Plan

Physicians

  • Ensuring that patients access adequate and quality care
  • Control the rising healthcare expenses by minimizing referrals and tests
  • Coordinate with other healthcare providers to enhance patient’s experience

Patients

  • Participate in the design of their care plan
  • Communicate the challenges they encounter  while accessing care
  • Highlight areas of improvement in care delivery

Nurses

  • Provide patient-centered and cultural competent care
  • Educate patients about their condition and side effects of their medication
  • Provide patients with instructions to follow at home after discharge
  • Collaborate with other staff to meet the needs of the patient

Healthcare Administrator

  • Provide  resources to enhance the implementation of the plan

 

How I will Ensure Stakeholder Accountability and Involvement

Stakeholder involvement and accountability is necessary to enhance successful implementation of the change project. I will take the following measures to ensure stakeholders’ accountability and engagement:

  •  Ensuring that all stakeholders contributes to the implementation of the plan
  • Making engagement part of the change initiative
  • Project leader to be responsible for driving stakeholder involvement and accountability
  •  Facilitating two way communications to minimize communication breakdown. A variety of communication channels will be used to facilitate effective communication between stakeholders

 

Training that Staff Will Require to Implement the Plan

Cultural competence training will be required before implementing the plan because the facility accommodates patients from diverse cultural backgrounds. The training will focus on knowledge and skills that value inclusion and diversity, how to react to cultural differences, and improve staff cultural awareness. The training is expected to result in increased cultural skills and understanding, improved health outcomes and patient satisfaction.

 Timeline for Implementing a Plan and Periodic Review Checkpoints to Measure Progress

Activities

Timeline

Identify reasons for performing below average in patient satisfaction survey

Three week

Impacts of the low scores and individuals Affected

One Month

Designing a Communication Strategy

One week

Providing Cultural Competent Training

Six weeks

Implementing a support Structure

One month

Measuring the Change Process

Continuous

Periodic Review

Quarterly

 

The Process I will Use to Evaluate the Success of the Strategic Plan

The success of the strategic plan will be measured based on improved patient satisfaction with the quality of services offered at the facility. The timeline will be evaluated based on the achievement of various milestones within the set deadline.  The stakeholders will be involved in the evaluation process through the use of interviews and surveys. The process will allow them to offer their view about the changes implemented, their effectiveness, and suggestions for modification.  The evaluation results will be communicated internally using board meetings, Memos, and the organizational newsletter. For external stakeholders, the evaluation results will be communicated through the company’s website and the newsletter.

References

Arpey, N. C., Gaglioti, A. H., & Rosenbaum, M. E. (2017). How socioeconomic status affects

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