American Medical Informatics Association, 27(2), 308-314. DOI: 10.1093/jamia/ocz190.
Thupawirot, Journal of Preventive Medicine Association of Thailand https://he01.tci-thaijo.org/index.php/JPMAT/article/view/173652,
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Effects of discharge planning and telephone follow up on HbA1c and nursing service satisfaction of diabetic patients and nurse’s job satisfaction
Published: 2019
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Discharge planning and telephone follow up improve health outcomes, satisfaction, and nurse’s job satisfaction.
The purpose of the study was to evaluate the beneficial effects of discharge planning and telephone follow up in HbA1C of diabetic patients, satisfaction, and nurses’ job satisfaction. |
Quantitative design- it is an experimental study. | Setting- Diabetes Center
Sample: 70 patients |
Randomized experimentation- the experimental group utilized discharge planning and follow-up care via telephone and the control group received usual care. | Data were collected via questionnaires and analyzed by mean, standard deviation, and t-tests. | Self-management outcomes and satisfaction were higher in experimental group than control group. | Discharge planning and telephone follow-up improve post-discharge diabetes care and should be implemented in diabetes centers | The study confirms the valuable impacts of telephone follow-up by nurses to help patients prevent negative disease development such as diabetic foot ulcers. |
Riangkam et al., Journal of Health Research, https://doi.org/10.1108/JHR-02-2021-0126 | Effects of a mobile health diabetes self-management program on HbA1C, self-management and patient satisfaction in adults with uncontrolled type 2 diabetes: A randomized controlled trial
Published: 2021 |
Telephone follow-up is more effective than usual care in diabetes self-management.
The purpose of the study was to examine the effects of mobile health diabetes self-management program (MHDSMP) on diabetes behaviors, glycemic control, and self-management, among other factors. |
Quantitative design- it is a three-arm parallel group, randomized controlled trial. | Setting: medical center in Thailand
Sample: 129 patients (43 in each group) |
Patients were randomly assigned to the MHDSMP, telephone follow-up, and usual care group. Outcomes were evaluated after three months.
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Data were collected via questionnaires and descriptive statistics conducted (mean, standard deviation, and percentages) | HbA1C decreased from 7.72 to 7.65% in the telephone follow-up group and from 7.89 to 7.72% in the usual care group. The MHDSMP group scored the best from 7.80 to 7.17% | The MHDSMP program is the best post-discharge approach for patients with diabetes. Telephone follow-up has better outcomes than usual care. | The article illustrates the statistical difference between telephone follow-up and usual care in diabetes management post-discharge. It recommends the use of telephone follow-up over usual care since it has better self-management outcomes. |
Pichayapinyo, International Journal of Nursing Practice, https://doi.org/10.1111%2Fijn.12781 | Feasibility study of automated interactive voice response telephone calls with community health nurse follow‐up to improve glycaemic control in patients with type 2 diabetes
Published: 2019 |
What are the effects of automated voice response calls and follow up notifications on diabetes control?
The study examined the feasibility and acceptance of self-care assistance program for poorly controlled T2DM. |
Quantitative and qualitative (mixed-methods single-arm pre-post trial) | Setting- primary care settings in suburban Thai provinces
Sample- 6 nurses and 35 type 2 diabetes patients |
Patients received automated Interactive Voice Response (IVR) calls for about 5-10 minutes weekly for 12 weeks and feedback messages recorded. | Data were collected via baseline questionnaires (quantitative) and semi-structured exit interviews (qualitative) | Follow-up care helped to reduce the mean glycated hemoglobin by 0.9%. Other reported outcomes included high adh
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