Explain why an organization’s mission, vision, and values are significant to nurse engagement and patient outcomes

Explain why an organization’s mission, vision, and values are significant to nurse engagement and patient outcomes

Introduction

• Three layers of organizational culture.
• Organizational culture in health care.
• Nurses’ views on organizational culture.

Organizational culture is a complex concept, and several definitions exist. One of the most common descriptions of the term was provided by Schein (Willis et al., 2016). According to Schein’s perspective, organizational culture includes three layers: artifacts, values, and basic assumptions. Artifacts are documents and tangible items reflecting or regulating the relationships in the organization. The second layer is manifested in values, norms, and rules. The deepest layer is the basic assumptions defining people’s behavior. Irrespective of the industry, organizational culture shapes the way companies develop. In health care, a strong organizational culture is a background for the provision of high-quality services to patients (Wick et al., 2015). Nursing practitioners acknowledge the importance of the development or maintenance of a strong organizational culture. However, nurses are often reluctant to be involved in the process of the development or change of the culture.

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Mission, Vision, and Values

• Vision as the ultimate goal to attain.
• Mission as a strategy to achieve the established goals.
• Values as the code of conduct.

Organizational culture can be outlined briefly with the help of such concepts as vision, mission, and values. Every institution or company provide this information on their websites, which helps people (and potential partners) to have a quick overview of the organization (Willis et al., 2016). The purpose of the vision is to identify the primary goals of the company in terms of their general input and role in the society. The mission is a very short description of the methods the organization intends to use to attain the goal. Values are the principles guiding employees’ behavior, a code of conduct, to a certain extent.

Mission, Vision, and Values and Nurse Engagement

Nurse engagement can be achieved and / or enhanced by

• Effective recruiting.
• Clear identification of the mission, vision, and values.
• Modification of the mission, vision, and values.

It has been found that the organizational culture, including its specific components such as mission, vision, and values, has a considerable effect on nurse engagement (Willis et al., 2016; Körner, Wirtz, Bengel, & Göritz, 2015). Organizations with a strong culture perform better since employees tend to share certain values and focus on clear goals. In order to ensure nurse engagement, it is essential to implement effective recruiting practices and employ people who share certain values and adhere to specific standards. It is also critical to make sure that the mission, vision, and values are clear. Companies constantly evolve, and it is important to introduce some modifications to the mission, vision, or values if necessary. Nursing professionals are willing to comply with regulations that are consistent with the most urgent needs of the company.

The staff should be properly trained and empowered to feel engaged (Willis et al., 2016). Nurses may need specific skills or knowledge to adhere to the standards and values existing in an organization. They should also have the skills to perform tasks necessary to achieve the established goals (vision) using the methods and channels described in the organization’s mission. Effective leadership is another vital factor affecting nurse engagement (Almost et al., 2016). Leaders refer to the values and make sure that nursing professionals are committed to the established mission and vision. This approach ensures nurse engagement and the high performance of the entire medical staff.

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