How Adverse Events are Handled in the Healthcare Organization or Nursing Practice Including an Explanation of How This May Impact Both Public and Internal Perspectives on Healthcare Quality. 

 

Unforeseen incidents frequently occur in the healthcare industry, and the way these incidents are managed can greatly influence the public’s and internal perceptions of the quality of service. According to Young et al. (2019), an adverse event is any unplanned or unforeseen incident that causes harm to a patient or causes them to become temporarily or permanently disabled. A healthcare provider must notify the patient and their family about an unfavorable event that has occurred. According to Hernández et al. (2023), the healthcare practitioner also needs to pay attention to the patient’s and their family’s worries and complaints regarding the adverse event. Following discussions with the patient and their family, a system of documentation has been established. The medical facility mandates that all adverse events be reported, noted, and documented. The counseling department provides emotional support to patients and their families, assuring them that all feasible measures will be made to mitigate the negative impact of the unfavorable incident. Transparency is ensured by the healthcare facility through communication with patients and their families, which increases patients’ trust in the hospital. Acknowledging and accepting culpability by acknowledging a negative incident According to Rodziewicz and Hipskind (2020), maintaining communication guarantees that patients and their values are acknowledged and honored. Healthcare practitioners are aware of the need to be open and honest. Negative occurrences should be reported, noted, and documented to identify areas that need improvement (Hernández et al., 2023). This is important because it guarantees that by fixing system flaws or other error sources that caused the unfavorable outcomes, they can be prevented in the future. Healthcare personnel understand that they won’t be criticized or shamed, according to the internal perspective on this. Nonetheless, it is expected of all healthcare workers to accept ownership and responsibility for their actions. The public gains greater faith in the healthcare organization when such incidents are disclosed and addressed because they know that ongoing quality improvement programs will be implemented to prevent such incidents in the future (Rodziewicz & Hipskind, 2020).

Error Rate From the Selected Article and How This May Relate to the Healthcare

Organization or Nursing Practice.

I chose a news statement issued on January 9, 2022, by the Michigan Department of Attorney General for this section. According to the report, a nurse was accused of seriously injuring a vulnerable adult’s physical and emotional health. The report claims that the nurse discovered two incorrect medication doses that had been given to a resident of the Grand Rapids home for veterans where she worked while carrying out her duties as a licensed practical nurse (LPN) (Michigan Department of Attorney General, 2021). However, the nurse decided not to notify her doctor or supervisor of the mistake right away, which resulted in the patient suffering severe bodily and psychological damage. The frequency of these pharmaceutical errors is not mentioned in the paper. Even though this was an isolated instance, incidents like this still happen frequently, and considerable work needs to be done to stop them from happening again. The incidence of such severe prescription errors jeopardizes the health and well-being of patients who are in danger, as the article reports (Michigan Department of Attorney General, 2021). Furthermore, according to Rodziewicz, Houseman, and Hipskind (2018), these disputes cost healthcare institutions thousands or even millions of dollars in legal fees and compensation. The inability to report a medication error upon discovering it could have been due to various reasons, such as the inability to take responsibility for the patient’s health decline, fear of hospital management’s repressive responses, fear of legal liability, fear of punishment, fear of being perceived as incompetent, or a combination of these (Rodziewicz, Houseman & Hipskind, 2018). This story highlights the need, in my healthcare setting, for an honest and open system that allows medical personnel to report prescription errors without fear of reprisal, blame, or ineptitude. The healthcare organization should implement a plan that guarantees healthcare workers’ freedom to disclose such incidents even when they accept accountability for their acts (Rodziewicz & Hipskind, 2020). It is advisable to promote the reporting of medication errors as it facilitates transparency and offers a foundation for quality improvement initiatives aimed at averting such incidents in the future. (Hernández etal., 2023). Instead than placing as much emphasis on stigmatizing and assigning blame, it would be better to fix system

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