How To Facilitate Better Patient Compliance Essay

How To Facilitate Better Patient Compliance Essay

The best way to handle s situation and to aide Mrs. Faulkenberg’s compliance would be another health care professional apologizing to start. As a rule of thumb, I was taught when working with patients especially elderly Mr. and Mrs. Should be used when addressing them unless told otherwise (Mayne, 2019). If no-one responded when the name was called, then I feel the women should have been asked what her name is or if she is waiting to be seen. The approach just seems uncaring or professional. When calling names out into the waiting room I make sure to ask the patient if I pronounced their name right or if that is what they want to be called out of respect and the fact not everyone goes by their legal name. Making eye contact, a smile while introducing yourself is also important. If someone treated your grandmother like this how would you feel?

There are multiple things to consider as to why Alma Faulkenberger did not respond the way this situation played out. A full assessment should be completed before assuming, the patient also deserves specifics about herself to be asked in a private area. In this specific case I believe asking the patient what she would like to be called would be a great way to show respect and start forming a good patient-health care provider relationship. A bond must be established of trust before there will be a good working relationship. There is no way to even begin to know what this patient is dealing with or experiences she has had with healthcare providers simply approaching with empathy and attempting to listen to the patient can get you far. This patient could be hard of hearing, in pain, dealing with chronic conditions, or just flat out had bad experiences with providers. The other huge consideration could be the patient’s independence. The patient may feel hopeless or may have others making decisions for her and feels all she has left is her name and how dare someone take that. Elderly in general do not like to be told what to do or disrespected who would? I’ve personally had some patients that were resistant to everything just plan angry with life until they are allowed to make decisions and be apart of their care. These people are aging but they should be respected, and the best should still be provided no matter how difficult they are. Once these people see you care you can have a wonderful relationship it is rewarding for all parties. How To Facilitate Better Patient Compliance Essay

After an assessment should be a discussion of how the patient is feeling, and what questions she has about the procedure. Everything should be explained slowly. Medications should always be approached by educating the patient but allowing the patient to understand and actively decide whether those medications are a choice the patient wants. This will require a further understanding of the patient’s beliefs as well as goals. The entire patient must be considered. I would get to know the patient and discuss alternative options as well as medications. Then if the patient agrees I would provide education in person as well as with hand outs since it can be a lot of information to remember, small amounts of info at a time is less overwhelming.

Reference:

Farris, C. (2015). The teach back method. Retrieved from https://www.nursingcenter.com/journalarticle?Article_ID=3126832