While interacting with Mrs. BS at her home, I ensured a holistic approach by providing a relaxing and uninterrupted environment. Acknowledging her decor and discussing family pictures helped establish rapport and cultural connection. Practical communication skills, such as active listening, empathy, and appropriate nonverbal cues, facilitated a comfortable and comprehensive health history interview. Simplifying complex clinical language overcomes communication barriers. Personal competence in diversity helped address cultural challenges. The interview process successfully obtained the necessary information and managed her questions. In the future, I will proactively learn about the interviewee’s background and culture to better understand healthcare disparities and overcome cultural barriers.
Jarvis, C. (2016). Physical examination and health assessment (7th ed.). St. Louis, MO: Elsevier Jongen, C. S., McCalman, J., and Bainbridge, R. G. (2017). The Implementation and Evaluation of Health Promotion Services and Programs to Improve Cultural Competency: A Systematic Scoping Review. Frontiers in Public Health, 5, 24.
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