NUR 514 Benchmark – Electronic Health Record Implementation

Topic 8 DQ 1

Description:

Open and clear communication is critical for the effective functioning of the interprofessional team and the delivery of safe patient care. Discuss the way communication technologies can enhance coordination of care by interprofessional teams. Be sure to discuss a specific communication technology in your response.

Effective communication across disciplines is imperative to the care of patients. In case management for example having an up-to-date chart because we rely heavily on the information that is presented in the chart. Are they going home on oxygen? What are their current needs, what was their walking room air, were they using this prior to admission, where do they live. It seems simple enough but if there is no room air the DME company cannot justify the need and in order to get reimbursed for services. In times like this having AI, computer on wheels, cell phones, secure chat or Vocera helps to cut the gap on what is documented, what is occurring with the nurse’s caseload and the needs of the team. Having communication technologies are tools that help to get the information that is needed quickly. In my current facility Vocera is often used between the interdisciplinary team as well as a mode to call outside lines if needed. Vocera is a technology that also needs to be improved, for instance the only mode to hear is on speaker mode where PHI may be overheard. Wooden & Blair (2019) report that technology is an effective tool to enhance communication between teams and results indicate that with the use these tools there is decreased length of stays, improved patient outcomes and improved nursing care.

 

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