NUR/LDR 630 Health Care Culture

 

Health care organizations’ primary mandate is ensuring that patients receive care that meets patients’ specific needs. As a result, they must adopt systems and promote proper practices and cultures. Patients should always feel safe when seeking care, and health care providers should be motivated to achieve the desired goals. A health care culture focusing on excellence and safety is critical to attaining patient needs. All stakeholders should also be actively involved in the health care process and play their roles meticulously. The purpose of this paper is to discuss health care culture and the principles for building a culture of excellence and safety, stakeholders’ role in improving health care culture, and application of Christian Worldview principles.

Nursing leader’s server as advocates within their organizations. Leaders have requisite knowledge, skills, and understanding and represent the front door into the healthcare service delivery. Nursing leaders need to be comfortable withing their administrative structures to use their powers to advocate for the role of nurses. Advocating in policy discussions to help reduce health care cost and improvement in patients’ outcomes and quality of life through collaborative team-based care. (Stevenson, 2021) Advocating for nursing staff can begins with assessing needs. Do the nurses have the correct tools they need to provide best practice care. Are nurses being treated fairly and are they assuring measures to prevent nursing fatigue and burn out such as appropriate breaks and lunches.

Health Care Culture, Culture of Excellence and Safety

From a social dimension, a culture is a way of life. Its defining elements include norms, behaviors, and values that bring people together. A health care culture involves behavioral patterns, values, and beliefs characterizing the everyday practice of the health care system (Mannion & Davies, 2018). It involves organizational practices that vary across organizations for delivering health care to patients and populations. A culture of excellence is dominated by the pursuit to achieve unprecedented results and avoiding average performance as much as possible. In a culture of excellence, health care organizations use a system-wide approach to working where everybody is involved in setting and delivering measurable goals. Achieving quality care is the primary goal through guidance from forward-thinking leaders (Toussaint, 2018). On the other hand, a culture of safety involves an organization’s norms and practices that support and promote patient safety. Such a culture influences behaviors and actions that prevent patient harm (ECRI, 2019). The primary goal is to maintain a safe work environment by adopting adequate and relevant safety programs.

Principles for Building a Culture of Excellence and Safety

A culture of excellence and safety is vital for health care organizations to optimize patient outcomes. An example of principles for building such a culture is the commitment to quality improvement. In health practice, quality improvement involves standardizing processes and structure to improve patient outcomes and reduce variations in results (Mannion & Davies, 2018). Accordingly, health care organizations examine their performance progressively to determine practices that require improvement. A suitable example is upgrading inefficient technologies to ensure that health care services are not delayed. Improved efficiency improves health care quality and safety since it reduces waiting time and possible health complications.

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