•Outline the purpose of an organization's mission, vision, and values. •Explain why an organization's mission, vision, and values are significant to nurse engagement and patient outcomes. •Explain what factors lead to conflict in a professional practice. • Describe how organizational values and culture can influence the way conflict is addressed. •Discuss effective strategies for resolving workplace conflict and encouraging interprofessional collaboration. •Discuss how organizational needs and the culture of health care influence organizational outcomes.

•Outline the purpose of an organization's mission, vision, and values. •Explain why an organization's mission, vision, and values are significant to nurse engagement and patient outcomes. •Explain what factors lead to conflict in a professional practice. • Describe how organizational values and culture can influence the way conflict is addressed. •Discuss effective strategies for resolving workplace conflict and encouraging interprofessional collaboration. •Discuss how organizational needs and the culture of health care influence organizational outcomes.

OBJECTIVE OF PRESENTATION The objectives of the presentation are to: •Outline the purpose of an organization's mission, vision, and values. •Explain why an organization's mission, vision, and values are significant to nurse engagement and patient outcomes. •Explain what factors lead to conflict in a professional practice. • Describe how organizational values and culture can influence the way conflict is addressed. •Discuss effective strategies for resolving workplace conflict and encouraging interprofessional collaboration. •Discuss how organizational needs and the culture of health care influence organizational outcomes. Describe how these relate to health promotion and disease prevention from a community health perspective.3 This Photoby Unknown Author is licensed underCC BY-SA-NC

ORGANIZATIONAL STRUCTURE AND CULTURE  Organizational culture:  Collection of values, expectations, and practices  Guide and inform the actions of all team members.  Organizational structure:  Provides guidelines about responsibilities and accountabilities  Guides decision making  Provides meaning and identity to the members4

ORGANIZATIONS MISSION, VISION, AND VALUES Provides a foundation for the organization.  Organizational Culture influences the type of nursing and patient care model utilized within an organization.  Culture and values define the way clinical staff interact andcollaborate with each other.  They establish an expectation a standard of practice and commitment to the community for which an organization resides.5

IMPACT ON NURSE ENGAGEMENT AND PATIENT OUTCOMES  Opportunities for team building.  Supportive and positive work environment.  Enhance teamwork. 6 This Photoby Unknown Author is licensed underCC BY-NC

SIGNIFICANCE TO NURSE ENGAGEMENT AND PATIENT OUTCOMES Increase quality and safety of care.  Promotes efficient data sharing.  Boosts provider-patient relationships.  Value role and responsibility differences.  Creates a shared-value for healthcare delivery. 7 This Photoby Unknown Author is licensed under CC BY

FACTORS THAT LEAD TO CONFLICT  Unclear roles and responsibilities.  Poor communication.  Inadequate resources.  Unclear organizational structure.8

CONFLICT RESOLUTION Developing clear mission, vision, and value statements (Morden, 2017). • Accommodating. • Collaborating (Isa, 2015). • Compromising. • Career or skill development.9

INFLUENCE OF ORGANIZATIONAL NEEDS AND CULTURE ON OUTCOMES Promotes: • Balanced and strong leadership. • Commitment to patients and other employees. • Enhance patient satisfaction. • Creation of a clear organizational structure.10

IMPLICATION ON HEALTH PROMOTION AND DISEASE PREVENTION Positive and established organizational culture:  Encourages positive and productive nurse-to-nurse relationships, which is essential in maintaining a healthy work environment.  Promote nurse longevity resulting in more experienced well-rounded nursing care being provided to patients.  Nurses maintain more positive interactions with their patients and patient families, increasing patient satisfaction.  Negates poor nurse-to-nurse relations such as bullying or targeting, resulting in more collaborative patient care. (Moore, L. W., Leahy, C., Sublett, C., & Lanig, H., 2013)11

CONCLUSION • Organizational culture plays an important role in influencing how employees and an organization as a whole conduct its business. • It is a brief guide to activities, actions, and goals that an organization must achieve. • It also helps define how employees of an organization interact among themselves and with other people. • Therefore, strong organizational cultures may help prevent conflicts within an organization