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Healthcare organizations use root cause analysis to study activities that caused
unfavorable clinical outcomes or led to patient harm. Consequently, the entities can identify
suitable strategies to enhance the safety of the patients and minimize potential medication errors
(Billstein-Leber et al., 2018). Healthcare facilities promote patient safety programs to reduce
preventable injuries and infections. The most common causes of medication administration
errors (MAEs) include wrong medication, missing, and wrong doses. According to Afaya,
Konlan, and Kim (2021), it is vital to establish the root cause of MAEs to guarantee the safety
and
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