Why Communication Is Important in the Workplace: Essay

Why Communication Is Important in the Workplace: Essay

A workplace is made up of various teams, each with different personalities and characters. For a company to run, it is essential for there to be communication between individuals of each team and team-to-team communication. If there is clear and effective communication, then the company objectives will be met more efficiently, and hence the business will become more successful.

Clear communication is when two parties talk and listen to each other simply and concisely. Effective communication is when what was communicated has been done in a way that results in both parties sharing a good understanding of what was said, and then acting on what was communicated to them. To ensure clear communication as a manager, it is important to have a good plan of what they are going to say, perhaps in the form of bullet points, so they are confident that they will cover all the points that they want to address. So, overall, the communicator must choose their words carefully. If this is done, and communication is clear to individuals of a team, then they will understand what is asked of them and their job role, and therefore they will know exactly what they have to do in order to meet the organization’s targets. Additionally, to ensure effectiveness, it is important for the communicator to manipulate their volume, pitch, and tone of voice so that their audience is engaged, because the more engagement with the talker, the more of what is being said will be absorbed and understood. In addition, a manager’s facial expressions and body language must match what they are saying, otherwise, it looks as if that person is being dishonest. People will not listen to or follow someone who is saying one thing and acting another way. In a workplace, if the manager is preaching to do something according to business standards but they themselves are acting inappropriately, this does not set a good example, and you will find work members start to get relaxed and don’t care or follow the company’s standards and protocols as well. When there is no mutual respect between the parties, there is bound to be conflict. So, how someone presents themselves in the way they look, listen, move, and react to someone else is essential to successful communication, as well as the words that were said. If the team lead communicates clearly, concisely, accurately, and with full confidence, they come across as a person that has confidence, knowledge, and presence, and therefore it is more likely that the team will respect them, come to them for any problems, and follow their lead. So, therefore, having a good team leader is important to achieve the company targets.

Clear and effective communication is needed in the workplace so that work colleagues can connect with the manager and understand what they are saying. If something is communicated well, it comes across as that person understands what they are talking about, so it is more likely the person who is receiving the information will have confidence and trust in that person, creating a trustworthy bond between these two people. If the members of a team don’t feel comfortable enough to go to someone in higher authority for help, then the tasks won’t be completed and to the standard that is expected because the team is scared to ask for help, so it is very important for the team lead to communicate well. Also, if a team lead is consistently and clearly communicating with everyone and they are doing it effectively by using good body language, smiling, having eye contact, and listening to their team members, then it will come across as that person is genuine and is a nice and friendly person. People work for people, and if there is mutual trust between the team, the business will thrive. On the other hand, if a team lead was rude, did not talk to anyone, and was fiddling whilst someone was trying to communicate with them, there won’t be any motivation for the team members to work hard because there is no mutual respect. A positive and friendly work environment ensures individuals work harder for a manager that they have trust and respect and a good relationship with, ensuring a more thriving and successful workforce. Building good relationships between work colleagues is important in a workplace because everyone is there for a shared common goal, and the friendlier everyone is to each other, it creates a more positive work environment where people will work to their best potential and engage with their other colleagues. Also, by knowing what everyone is doing at work or having people there that you know you can approach, everyone can therefore work to their best ability. This leads to good job satisfaction and a sense of self-worth and belonging, ensuring that the person will want to stay in the company and work hard for it. Good relationships keep morale up in the workplace where things can usually become quite stressful. If work colleagues did